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Three Tips for Improving the Health Insurance Customer Experience

Posted by Richard Jacobson on Nov 13, 2017 9:00:00 AM

It is my pleasure to introduce a guest blogger for this latest post. Alicia Morris is assistant vice president with The Jacobson Group’s health temporary staffing and subject matter experts team. Her insights into the importance of the customer experience are worth a read. Enjoy...

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Topics: Healthcare

Make Your Talent Brand Work for You

Posted by Richard Jacobson on Nov 6, 2017 3:01:15 PM

Does your organization have a positive public persona, or does your company’s image fall short? In today’s increasingly competitive labor market, having a strong, public brand is critical to attracting young professionals. In fact, 75 percent of job seekers consider a company’s brand before they even submit an application. Conversely, 72 percent of recruiting leaders view branding as a critical driver of their ability to attract and hire top talent.

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Topics: Managed Care, Property and Casualty, Life and Disability, Healthcare, Recruitment

The Perks Young Professionals Crave

Posted by Richard Jacobson on Oct 26, 2017 2:49:31 PM

We’ve heard it all—a slide to travel between floors, encouraging employees to use skates to move around the office and game rooms filled with arcade classics. Faced with an increasingly competitive labor market, businesses are going to extreme lengths to better attract and retain young talent.

Your company is only as strong as its employees. For insurance organizations in particular, engaging the next generation is critical to ensuring future success. Before organizations can effectively recruit and retain these individuals, they must truly understand what motivates and drives them. Despite speculation and numerous reports, today’s young professionals are not all that different from the generations of individuals preceding them. So what exactly do today’s young professionals really want in an employer? How can insurers effectively engage this next generation?

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Topics: Managed Care, Millennials, Property and Casualty, Life and Disability, Recruitment

Technology Revolutionizing How Insurers Do Business

Posted by Richard Jacobson on Sep 25, 2017 9:21:38 AM

For years, the insurance industry has stood as a virtual island amid a sea of growing technological changes. While innovations and advancements transformed industries from banking, commerce, travel and more, insurers maintained business as usual.

But the industry can no longer silo itself against transformation. In fact, more than 80 percent of CEOs identify technological advancements as the top trend expected to transform the industry in the coming years. Today’s organizations are increasingly embracing the opportunities brought by technological advancements—driven by rising innovations, emerging disrupters and evolving business needs.

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Topics: Technology, Analytics, Managed Care, Property and Casualty, Life and Disability, Healthcare

Strong Industry Outlook Highlights the Need for Talent Solutions

Posted by Richard Jacobson on Sep 5, 2017 10:09:00 AM

The results from our latest Insurance Industry Labor Market Study are now available! Since its debut in 2009, this bi-annual study has become an accurate predictor of the industry’s staffing outlook. Read on for highlights from the most recent study or download the full results.

Increased Revenue Projections Accelerate

With 81 percent of insurers surveyed projecting growth, expectations to increase revenue are now 11 points higher than they were in January. This is the first time since July 2012 that expectations for revenue growth have increased between the January and July survey periods. Large and mid-sized companies reported the greatest optimism for revenue growth, at 84 percent and 85 percent, respectively.

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Topics: Labor Market