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Three Tips for Improving the Health Insurance Customer Experience

Posted by Richard Jacobson on Nov 13, 2017 9:00:00 AM

It is my pleasure to introduce a guest blogger for this latest post. Alicia Morris is assistant vice president with The Jacobson Group’s health temporary staffing and subject matter experts team. Her insights into the importance of the customer experience are worth a read. Enjoy...

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Topics: Healthcare

Make Your Talent Brand Work for You

Posted by Richard Jacobson on Nov 6, 2017 3:01:15 PM

Does your organization have a positive public persona, or does your company’s image fall short? In today’s increasingly competitive labor market, having a strong, public brand is critical to attracting young professionals. In fact, 75 percent of job seekers consider a company’s brand before they even submit an application. Conversely, 72 percent of recruiting leaders view branding as a critical driver of their ability to attract and hire top talent.

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Topics: Managed Care, Property and Casualty, Life and Disability, Healthcare, Recruitment

Technology Revolutionizing How Insurers Do Business

Posted by Richard Jacobson on Sep 25, 2017 9:21:38 AM

For years, the insurance industry has stood as a virtual island amid a sea of growing technological changes. While innovations and advancements transformed industries from banking, commerce, travel and more, insurers maintained business as usual.

But the industry can no longer silo itself against transformation. In fact, more than 80 percent of CEOs identify technological advancements as the top trend expected to transform the industry in the coming years. Today’s organizations are increasingly embracing the opportunities brought by technological advancements—driven by rising innovations, emerging disrupters and evolving business needs.

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Topics: Technology, Analytics, Managed Care, Property and Casualty, Life and Disability, Healthcare

Technology is Changing the Way We Enroll in Health Plans

Posted by Richard Jacobson on Aug 28, 2017 9:17:09 AM

The 2018 healthcare open enrollment period is on the horizon. Unlike previous years, this year’s enrollment season will last only 45 days—spanning from November 1 through December 15, 2017. This shortened period is concerning for healthcare providers who continue to face an increased demand and influx of new customers during open enrollment.

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Topics: Technology, PPACA, Healthcare

Insurance Talent Shortage Hits Finance and Accounting

Posted by Richard Jacobson on Aug 16, 2017 7:49:54 AM

Insurance organizations are facing a perfect storm within their finance and accounting departments. Increased accounting-rule changes and regulations are driving insurers to grow their current finance and accounting departments. In fact, the accounting sector boasts faster than average job growth. Currently, the U.S. Bureau of Labor Statistics projects an 11 percent growth by 2024—representing the addition of 142,400 new jobs. Unfortunately, this growing demand is being met with an increasingly shallow talent pool of experienced professionals.

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Topics: Labor Market, Managed Care, Property and Casualty, Life and Disability, Healthcare