Automation, artificial intelligence and other emerging technologies are transforming the insurance industry. As virtual work environments become the norm, the pace of change is further accelerating to accommodate shifting employee and customer expectations. Underwriting roles continue to evolve into multi-faceted positions with expanding responsibilities.

Keeping insurance organizations running smoothly is more important than ever, and an experienced staffing firm can be a valuable resource for filling talent gaps or handling special projects. As organizations embrace the hybrid staffing model, there are several things we recommend to help develop a strong partnership with your interim staffing partner and, ultimately, ensure the success of any project. Most of these tips can apply to internal special project teams, as well.

The Q3 2020 Semi-Annual U.S. Insurance Labor Outlook Study results have been released. Conducted by The Jacobson Group and Aon plc, the study examines data collected on insurance industry hiring, as well as revenue trends and projections. It has provided valuable information to the industry for more than a decade. A few key insights from the most recent iteration of the study are highlighted below. To view the full report, click here.

Work environments have shifted dramatically in the past six months and human resources leaders are tasked with evaluating new team compositions, productivity measures, hiring techniques and more. As insurers work to understand the short- and long-term impacts of the pandemic on their teams, people analytics can play an important role in making informed talent decisions.

As we continue through CAT season in the midst of a global pandemic, being prepared for the unknown is more important than ever. In order to best accommodate unforeseen circumstances and increased workloads, claims departments are leveraging hybrid teams that include a variety of employment types, including full-time and part-time employees, as well as interim resources. However, for these teams to be truly effective, insurers must understand how to best manage their blended teams.