There’s currently a severe talent shortage across all industries and insurance is no exception. Despite the pandemic, the insurance carriers and related activities sector has added nearly 16,000 new jobs since March 2020 and has continued to experience a low unemployment rate, according to the Bureau of Labor Statistics. One of the areas where the talent shortage is highly noticeable for many insurance organizations is underwriting.

Automation, artificial intelligence and other emerging technologies are transforming the insurance industry. As virtual work environments become the norm, the pace of change is further accelerating to accommodate shifting employee and customer expectations. Underwriting roles continue to evolve into multi-faceted positions with expanding responsibilities.

It is my pleasure to introduce a guest blogger for this latest post. Kylee Lacson is assistant vice president and practice lead for our life and disability subject matter experts and temporary staffing team. Her insights into the underwriting profession are worth a read. Enjoy…