Automation, artificial intelligence and other emerging technologies are transforming the insurance industry. As virtual work environments become the norm, the pace of change is further accelerating to accommodate shifting employee and customer expectations. Underwriting roles continue to evolve into multi-faceted positions with expanding responsibilities.

It is my pleasure to introduce a guest blogger for this latest post. Kylee Lacson is assistant vice president and practice lead for our life and disability subject matter experts and temporary staffing team. Her insights into the underwriting profession are worth a read. Enjoy…